CORPORATE INFORMATION
ORGANISATIONAL CHART
BOARD OF
DIRECTORS
SUSTAINABILITY, PLANNING,
RISK MANAGEMENT
PEOPLE &
INFRASTRUCTURE &
& AUDIT COMMITTEE
CULTURE COMMITTEE
REGULATION COMMITTEE
MANAGING
DIRECTOR
Pat McCafferty
EXTERNAL
SERVICES
Anne Farquhar
STRATEGY &
PEOPLE,
FINANCIAL &
RETAIL
DISTRIBUTION
GROWTH
SERVICE
BUSINESS
COMMUNITY
PERFORMANCE
CORPORATE
SERVICES
SERVICES
FUTURES
FUTURES
TECHNOLOGY
& CULTURE
SERVICES
SERVICES
Dona
Julianne Sykes
David Snadden
Kylie Row
Natalie Foeng
Steve Lennox
Tantirimudalige
Chris Brace
Glenn Wilson
(Acting)
A HIGH STANDARD OF
CORPORATE GOVERNANCE
The Yarra Valley Water Board has overall responsibility
for corporate governance which includes:
setting the strategic direction
establishing goals for management and monitoring
the achievement of these goals
monitoring the performance of the business.
We are committed to ensuring that a robust Corporate
Governance Framework is in place and we review the
framework regularly to ensure it aligns with best practice.
This Statement sets out the main corporate governance
practices in place during the 2016-17 financial year.
YARRA VALLEY WATER ANNUAL REPORT 2016-17
23

 

CORPORATE INFORMATION
CONTINUED
BOARD
Rob Skinner - Deputy Chair
BE (Hons), MSc (Birm), FIEAust, MAICD
The Yarra Valley Water Board comprises eight independent
Rob Skinner became a Director of Yarra Valley Water on
non-executive Directors and one executive Director, who
1 October 2015 and was appointed as Deputy Chair of the
is the Managing Director, with the non-executive Chair and
Board on 16 December 2015. He is a Professorial Fellow and
non-executive Directors being appointed by the Minister for
Director at Monash University’s Water for Liveability Centre,
Water. The Managing Director is appointed by the Board
Chair of WaterAid Australia and WaterAid International,
in accordance with the Water Act 1989.
Deputy Chair of the Co-operative Research Centre for Water
The Directors come from a wide range of backgrounds and
Sensitive Cities and Board member of the International Centre
bring to the Board an appropriate mix of skills and experience.
of Excellence for Water Resources Management. He is a
Distinguished Fellow of the International Water Association
Sue O’Connor - Chair
(IWA) and Chair of the IWA’s Cities of the Future Program.
BAppSc (RMIT), GDipBus Mgt (Monash), FAICD
Sue O’Connor became a Director and Chair of Yarra Valley
Rob was Managing Director at Melbourne Water from 2005
Water on 1 October 2015. She has been a Non-Executive
to 2011 and Chief Executive Officer of the City of Kingston
Director/Chair for over ten years. Sue is currently Chair
from 1996 to 2005. He was appointed to the Australian Water
of Mercer Superannuation Audit Committee and a Director
Partnership Committee in October 2015.
of Transport Accident Commission, State Trustees Victoria,
Over the past 20 years, he has been on a number of boards
Liquid Breath Pty Ltd and Climate Works Australia and
and involved in numerous advisory panels and reviews related
an Advisory Committee Member of Monash Sustainable
to water policy and strategy in Victoria and elsewhere.
Development Institute. She was previously Chair of YMCA
Committee membership:
Victoria and a Director and Deputy Chair of Goulburn Valley
Water 2008 - 2015.
Sustainability, Planning, Infrastructure
and Regulation Committee (Chair)
Sue brings to the board table over 25 years of senior leadership
experience of successfully growing and transforming customer
People and Culture Committee.
focused, technology dependent businesses operating in
Gregory Camm
disrupted markets. This included 13 years at Telstra Corporation
MBA, BBus, CPA, SFFin, MAICD
where Sue successfully led the establishment of a number
of new businesses and completion of major cross-company
Greg Camm became a Director of Yarra Valley Water on
transformation programs.
1 October 2013. He retired from his role as Chief Executive
Officer of Superpartners Ltd in 2012 and was previously
Committee membership:
the Managing Director and Chief Executive Officer of AMP
Risk Management and Audit Committee
Financial Services New Zealand 2005 - 2007 and held
a number of positions with the Australia and New Zealand
People and Culture Committee
Banking Group 1989 - 2005 including Managing Director,
Sustainability, Planning, Infrastructure
Australian Retail Banking 2004 - 2005.
and Regulation Committee.
Greg is a Trustee/Director of the Australian Cancer
Research Foundation. He brings to the Board financial
and business acumen.
Committee membership:
People and Culture Committee
Sustainability, Planning, Infrastructure
and Regulation Committee.
24
YARRA VALLEY WATER ANNUAL REPORT 2016-17

 

Susan Friend
Anita Roper
BCom, LLB, CA (NZ), MAICD
BBus (Mgt), GAICD
Sue Friend became a Director of Yarra Valley Water on
Anita Roper became a Director of Yarra Valley Water
1 January 2010. She has a background in audit, internal
on 1 October 2015. She is currently a Board Member of
audit and forensic accounting gained from 15 years working
the Fitzroy Football Club and the Victorian Public Sector
with PricewaterhouseCoopers. Sue is a Board Member of
Commission Advisory Board. Anita was previously a
Melbourne Market Authority and an Independent Audit
non-executive director of Pacific Hydro, including Chair
Committee Member of the Municipal Association of Victoria
of the Board’s Health, Safety, Sustainability and People
and Chair of the Audit and Risk Committee of the County
Committee, a member of AngloGold Ashanti’s Global Panel
Court of Victoria. Sue is currently a consultant with Sapere
on Sustainability and Board Member of the Women’s Network
Research Group, a global expert services firm.
for a Sustainable Future and a member of the Board of
Inquiry into the Hazelwood Coal Mine Fire.
Committee membership:
Anita has over 30 years’ experience in senior management
Risk Management and Audit Committee
roles working with business, governments, communities
(Chair up to 24 February 2017)
and multi-lateral agencies in Australia, Canada, the UK and
Sustainability, Planning, Infrastructure
the USA. Her executive career spans the private and public
and Regulation Committee.
sectors including Chief Executive Officer at Sustainability
Victoria and Global Director of Sustainability with Alcoa in
Victor Perton
New York.
BEc, LLB, LLM, Dip Chinese Law, GAICD
Committee membership:
Victor Perton became a Director of Yarra Valley Water on
1 October 2015. He has experience on significant public sector
People and Culture (Chair)
boards including the Transport Accident Commission and the
Sustainability, Planning, Infrastructure
Federal Government’s Council on Australia Latin American
and Regulation Committee.
Relations, the Global Integrity Summit and the Australian
Centre for Financial Studies. Victor has chaired public sector
Eric Sjerp
inquiries and committees on technology, justice, equal
BSc (Geol. Geog.), MEIANZ, MAICD
opportunity, regulatory efficiency, subordinate legislation
Eric Sjerp became a Director of Yarra Valley Water on
and several other topics. His current private sector work
1 October 2015. He was a Director at East Gippsland Water
includes advice on board governance, leadership, assessment
from 2003 to September 2015. He is an Environmental
and search and he is a member of the Advisory Committee
Scientist with extensive professional experience throughout
of the Global Integrity Summit.
Australia and Malaysia and is currently Managing Director
Victor brings 18 years’ experience as a Parliamentarian,
and Principal Consultant of Ethos NRM.
practice as a barrister, mediator, arbitrator, businessman,
He is a past Executive Officer of the Gippsland Lakes
private sector board service and mentor. He is a former
Management Council.
Commissioner to the Americas building investment, global
supply chains and expatriate and alumni networks. His work
Eric brings to the Board considerable experience having
there included promotion of Victoria’s water expertise to
been involved in numerous other Boards, including Southern
enhance government to government relations and to support
Rural Water, East Gippsland Environmental Sustainability
Victorian exporters.
Advisory Board, East Gippsland Catchment Management
Authority Lands Advisory Committee, East Gippsland TAFE
Committee membership:
Industry Advisory Committee and within Australia.
Risk Management and Audit Committee
Committee membership:
Sustainability, Planning, Infrastructure
Risk Management and Audit Committee
and Regulation Committee.
Sustainability, Planning, Infrastructure
and Regulation Committee.
YARRA VALLEY WATER ANNUAL REPORT 2016-17
25

 

CORPORATE INFORMATION
CONTINUED
Helen Thornton
Lisa Anelli - Corporate Secretary (Acting)
BEc, CA, GAICD
BCom, CA, MAICD
Helen Thornton became a Director of Yarra Valley Water
Lisa Anelli has been acting in the role of Corporate Secretary
on 1 October 2015. She has been a non-executive director
of Yarra Valley Water since 27 February 2017. She is responsible
for over 15 years. Helen is currently Deputy Chair of Zoos
for ensuring compliance with statutory and regulatory
Victoria and a Director of Legal Practitioners Liability
requirements, for governance functions and for ensuring that
Committee. She is an independent member of the Risk and
the decisions of the Board of Directors and its committees
Audit Committees of the Departments of Environmental, Land,
are implemented.
Water and Planning, Health and Human Services and Education
and Training and is Deputy Chair of the Treasury Corporation
BOARD CHARTER
of Victoria. Helen was previously a Director of Big Sky Building
Society and Rural Finance Corporation.
The Board Charter sets out clearly the role, responsibilities
Helen brings extensive experience in risk management having
and powers of the Board and incorporates all aspects of Board
been the Vice President Risk Management at BlueScope Steel
governance, along with referencing the source of the items
Ltd and senior roles at BHP and significant finance and audit
included in the Charter.
experience having worked in professional services firms for
During the year, the Board endorsed a number of minor
over 10 years.
modifications to the Charter.
Committee membership:
Code of Conduct
Risk Management and Audit Committee
The Board has adopted a Directors’ Code of Conduct
(Chair from 24 February 2017)
based on the Code of Conduct issued by the Public Sector
Standards Commissioner.
Sustainability, Planning, Infrastructure
and Regulation Committee.
Declaration of Private Interests
Pat McCafferty - Managing Director
All Directors have completed a declaration of private interests.
BBus (Acc), Exec. MBA, GAICD, FWCLP
All executives, senior managers, officers and contractors/
Pat McCafferty was appointed Managing Director of
consultants with delegation to approve expenditure in excess
Yarra Valley Water on 1 July 2014.
of $20,000 have completed a declaration of private interests.
He has extensive experience across the water sector
Independent professional advice
and held various General Manager roles at Yarra Valley
The Board has adopted a number of measures to ensure
Water prior to his appointment as Managing Director, covering
that independent judgement is achieved and maintained.
a wide range of strategic and operational leadership positions,
Directors are entitled to seek independent professional advice
including planning, economic regulation, finance and
on matters relating to the business of Yarra Valley Water
customer operations.
at the corporation’s expense, subject to the prior approval
of the Chair. No Director exercised this right during the year.
Pat is also the Chair of the Water Services Association of
Australia (the peak body for urban water utilities in Australia)
Board performance review
and a Member of the Monash Infrastructure Advisory Council.
In early 2017, the Board reviewed its Board Performance
Committee membership:
Review Policy and, consistent with the revised policy,
undertook an internal assessment of its performance. This
People and Culture Committee
incorporated the completion of a questionnaire by all Directors
Sustainability, Planning, Infrastructure
and culminated in discussion at the March 2017 Board meeting.
and Regulation Committee.
In discussing the findings of the review, a number of actions
have been, or are being implemented to further improve the
performance of the Board.
26
YARRA VALLEY WATER ANNUAL REPORT 2016-17

 

Induction and training
The Board has adopted a training and development policy
for Directors. This policy facilitates appropriate training and
development opportunities for Directors to enable them to fulfil
their role, broaden their knowledge and share this knowledge
with the rest of the Board.
All newly appointed Directors are required to undertake
an induction program to help them understand their role
and encourage fulfilment of their Board responsibilities.
The induction program includes an overview of the Yarra
Valley Water business, the water industry and the linkages
with government.
Directors also attend seminars and other events to broaden
their exposure to water industry issues and initiatives.
BOARD COMMITTEES
The Board has established the three Committees of Directors
to assist it in carrying out its responsibilities and to allow
detailed consideration of complex issues. Each Board committee
has its own terms of reference, which set out the committee’s
objectives, duties and responsibilities, composition, meetings,
authority and reporting responsibilities.
At Board meetings, where the minutes of committee meetings
are presented, the Chair of the Committee highlights the key
issues considered by the committee.
The Committees are as follows:
Risk Management and Audit Committee
The Risk Management and Audit Committee assists the Board in
fulfilling its duties and responsibilities relating to risk management,
the effectiveness of internal controls and the accounting and reporting
practices of the business, reviewing financial reports and overseeing
the audits conducted by the internal and external auditors.
The majority of committee members have financial expertise.
People and Culture Committee
The People and Culture Committee assists the Board in reviewing
strategies and policies to ensure that critical actions and plans are in
place to implement and develop the business’ people and culture, the
adequacy of the Executive Remuneration Framework, the Management
Succession Plan and the corporation’s Diversity Policy, Strategy and
Action Plans.
Sustainability, Planning, Infrastructure
The Sustainability, Planning, Infrastructure and Regulation Committee
and Regulation Committee
assists the Board in reviewing the effectiveness and efficiency of the
business’ asset management practices in relation to water and sewerage
infrastructure, reviewing and recommending the adoption of the business’
Price Submission, overseeing the audits conducted in the Integrated Audit
Program and monitoring innovative developments.
YARRA VALLEY WATER ANNUAL REPORT 2016-17
27

 

CORPORATE INFORMATION
CONTINUED
DIRECTORS’ ATTENDANCE AT
BOARD AND COMMITTEE MEETINGS
Sustainability,
Risk Management
Planning, Infrastructure
Board of Directors
and Audit Committee
People and Culture
and Regulation
Meetings
Meetings
Committee Meetings

 

Committee Meetings
S O’Connor
9 of 10
3 of 4
3 of 4
3 of 4
R Skinner
10 of 10
-
3 of 4
3 of 4
G Camm
10 of 10
-
4 of 4
4 of 4
S Friend (1)
9 of 10
4 of 4
-
4 of 4
P McCafferty
10 of 10
-
4 of 4
4 of 4
V Perton
10 of 10
4 of 4
-
4 of 4
A Roper
9 of 10
-
3 of 4
3 of 4
E Sjerp
9 of 10
4 of 4
-
4 of 4
H Thornton (2)
10 of 10
4 of 4
-
4 of 4
(1) Sue Friend was the Chair of the Risk Management and Audit Committee until 24 February 2017 and then remained as a member of the committee.
(2) Helen Thornton was appointed as the Chair of the Risk Management and Audit Committee effective from 24 February 2017.
28
YARRA VALLEY WATER ANNUAL REPORT 2016-17

 

OUR EXECUTIVE TEAM
Kylie Row
BA, DipBus
Pat McCafferty
General Manager, People, Performance and Culture
BBus (Acc), Exec.MBA, GAICD, FWCLP, FIWA
Kylie is responsible for developing and implementing the
Managing Director
human resources strategy for the business, including workplace
As Managing Director, Pat is also a member of the Board.
planning, organisational culture, capability development and
Refer to details under Directors.
diversity. Kylie is also responsible for developing and maintaining
Chris Brace
systems for recruitment, onboarding, succession planning and
BE (Chem), BS, GCert (Man)
performance management.
General Manager, Growth Futures
David Snadden
Chris is responsible for the provision of water and sewerage
BE (Civil), Exec.MBA
services to new customers. A key focus for his function
General Manager, Strategy and Community
is partnering with the community to develop new urban
David is responsible for corporate strategy, regulation, planning,
water futures that generate greater shared benefits for all
marketing and strategic communications. His role includes long
stakeholders. He is accountable for the procurement of new
term strategic planning, pricing and economic regulatory affairs,
infrastructure to service growth as well as the delivery of
customer insights, marketing programs, community and stakeholder
major upgrade projects for existing infrastructure.
engagement and communications programs. David is also
Anne Farquhar
responsible for representing the business in water industry policy
Cert Bus Mgt
and reform activities and community inclusion.
Executive Manager, External Services: Culture
Dona Tantirimudalige
and Capability
BE (Civil), M Public Policy and Management, GAICD, MIWA
Anne is currently working with a number of regional water
General Manager, Distribution Services
utilities providing strategic Human Resources advice in shared
Dona is responsible for managing our water and sewerage
services arrangements. This work aims to strengthen culture
infrastructure to ensure that it achieves our desired customer
and capability across the Victorian water sector, ultimately
service levels and environmental performance. She is responsible
delivering new efficiencies and improving customer and
for the operation, maintenance and renewals of water sewerage
staff satisfaction.
infrastructure. Dona is also responsible for Occupational Health
Natalie Foeng
and Safety, environment and quality, systems and strategy and
BComm (Acc), CA
the management of asset information systems.
Chief Financial Officer
Glenn Wilson
Natalie is responsible for overall oversight of Financial and
BE (Civil), BBus (Admin)
Corporate Services at Yarra Valley Water. This includes
General Manager, Service Futures
business management reporting, statutory accounting,
Glenn is responsible for the transformation of our core services
financial planning, treasury and taxation. Her role also includes
(both retail and distribution) to increase the value we provide to
statutory compliance, governance, insurance, risk management,
our customers, improving the overall experience, and identifying
auditing, property management, legal services and records
productivity opportunities. He is also responsible for our long-term
management.
asset management strategies, including the implementation of
Steve Lennox
Intelligent Network technologies and innovations.
BBus (Acc), CPA, ACIS, AGIA
Julianne Sykes
General Manager, Retail Services
BLS, MBS
Steve is responsible for customer billing and responding
Chief Information Officer (Acting)
to customer enquiries. He is primarily responsible for meter
Julianne is responsible for the strategic direction of information
reading, billing management, debt collection, Customer Contact
technology to achieve the business objectives of Yarra Valley Water.
Centre operations, commercial and development services and
This includes the development and delivery of the Digital Strategy,
the development and implementation of support programs
Enterprise Architecture and IT projects. Julianne is also responsible
for customers in financial difficulty.
for the operation, maintenance and support of IT systems, sourcing
and procurement of IT products and services and the management
of IT vendors.
YARRA VALLEY WATER ANNUAL REPORT 2016-17
29

 

CORPORATE INFORMATION
CONTINUED
‘WE ARE SAFE’
FAIR TREATMENT AT WORK - DISCRIMINATION
Yarra Valley Water is committed to the safety and well-being
At Yarra Valley Water, it is our strategic intent to create a vibrant
of our staff, partner organisations and members of the
workplace achieving exceptional business outcomes, successful
public. Our safety commitment ‘We Are Safe’ is embedded in
partnerships and personal satisfaction. We are committed to
everything we do.
providing fair and equitable treatment for all employees in the
workplace including partners, contractors, work experience
Our 2020 Strategy Safety outcomes are:
students, suppliers and agents, both on and off site, when on
safety exists as each person’s responsibility
corporation business.
we make our workplaces safe
We do not tolerate discrimination and take a proactive approach
to ensure reasonable and proportionate measures are in place
we carry out our work without harming ourselves or others.
to monitor and improve practices and behaviours. All employees
These safety outcomes are supported by our We Are Safe
are required to comply with relevant Federal and State
behaviours statement, compliance with occupational health and
legislation that establishes grounds on which discrimination
safety legislation and using our accredited Safety Management
is illegal including but not limited to the Acts relating to
System.
occupational health and safety, equal employment opportunity,
discrimination and human rights.
OUR PEOPLE
RECRUITMENT
We believe that a great culture delivers great outcomes.
It provides the foundation for a high-performing workplace
Yarra Valley Water is committed to applying merit and equity
where we collaborate with partners and stakeholders to deliver
principles when appointing staff. The selection processes
exceptional outcomes for our customers and the environment.
ensure that applicants are assessed and evaluated fairly
Creating this constructive workplace culture requires a holistic
and equitably based on the key selection criteria and other
approach, encompassing all aspects of the employment
accountabilities without discrimination.
life cycle, such as recruitment, communication, role clarity,
recognition, development, equity and leadership. Our focus on
DIVERSITY
culture ensures we employ the right staff, provide them with
clear direction and challenging work, enable performance
The diversity of our people is fundamental to extraordinary
through strong leadership and honest feedback, and provide
performance and we recognise the responsibility we have in
ongoing development through targeted learning opportunities.
creating an inclusive workplace and ensuring equality and fair
treatment across the business. Our Diversity Strategy is the
roadmap to implementing the programs, practices, measures
and targets we need to attract and retain a diverse workplace.
30
YARRA VALLEY WATER ANNUAL REPORT 2016-17

 

EMPLOYMENT DATA
The following table discloses the head count and full-time equivalent (FTE) staff of all active employees of the corporation,
employed in the last full pay period in June 2017.
Full
Part
FTE
Full
Part
FTE
Casual
Total
time
time Casual
Total
2016-17
time
time
2015-16
Gender
Male
298
16
11
325
314.5
288
9
8
305
297.8
Female
194
91
9
294
261.5
182
72
21
275
248.4
TOTALS
492
107
20
619
576.0
470
81
29
580
546.2
Age
15-24
18
2
8
28
22.5
13
2
13
28
22.9
25-34
151
21
7
179
170.4
132
17
12
161
147.8
35-44
149
39
2
190
176.0
144
30
2
176
171.6
45-54
94
25
3
122
112.8
86
18
2
106
102.3
55-64
72
15
0
87
83.3
80
12
0
92
87.1
65+
8
5
0
13
11.0
15
2
0
17
14.6
TOTALS
492
107
20
619
576.0
470
81
29
580
546.2
Classification
Executive
10
0
0
10
10.0
8
0
0
8
8.0
Senior employee
21
1
0
22
21.8
25
2
0
27
26.8
Administration
461
106
20
587
544.2
437
79
29
545
511.4
and field staff
TOTALS
492
107
20
619
576.0
470
81
29
580
546.2
Staffing levels changed over the course of the year with the insourcing of roles from external contractors to lower overall costs, additional customer service staff to
service growing volumes, and filling vacancies from the previous year.
The following table discloses the annualised total salary for senior employees (earning greater than $146,222 excl. super) of the
corporation, categorised by classification. The salary amount is reported as the full-time annualised salary.
Income band (salary)
Executives Senior Manager
$146,622 - $159,999
-
11
$160,000 - $179,999
-
8
$180,000 - $199,999
1
1
$220,000 - $239,999
5
1
$240,000 - $259,999
3
-
$320,000 - $339,999
1
-
Total
10
21
YARRA VALLEY WATER ANNUAL REPORT 2016-17
31

 

CORPORATE INFORMATION
CONTINUED
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) EXPENDITURE
For the 2016-17 reporting period, Yarra Valley Water had a total ICT expenditure of $31 million, with the details shown below.
Business as usual (BAU)
NON BAU
BAU ICT
Total ICT
Operational
Capital
ICT
Expenditure
Expenditure
Expenditure
Expenditure
Depreciation
$’000
$’000
$’000
$’000
$’000
13,598
17,403
1,414
15,989
22,270
Consultancy Expenditure
The following is a summary of consultancy expenditure incurred
There have been no disclosures received by Yarra Valley
by Yarra Valley Water during the 2016-17. Details of individual
Water in 2016-17 for notification to the Independent Broad-
consultancies can be requested in accordance with the
based Anti-Corruption Commission in relation to the operation,
Freedom of Information Act 1982, refer Legislative Compliance
activities or officers of Yarra Valley Water.
section below.
Freedom of Information Act 1982
Details of consultancies (valued at less than $10,000)
Yarra Valley Water is committed to ensuring information
is accessible to customers in compliance with the Freedom
In 2016-17 the Corporation engaged six consultancies where
of Information Act 1982.
the total fees payable to the consultants were less than
$10,000. Total expenditure incurred during the reporting period
During 2016-17, 30 requests were received for access to
in relation to these consultants was $26,638 (GST exclusive).
documents under the Freedom of Information Act 1982.
Details of consultancies (valued at $10,000 or greater)
Requests were fulfilled as follows:
Full access to all documents
16
In 2016-17 the Corporation engaged thirteen consultancies
Full access to some documents - others in part
8
where the total fees payable to the consultants were $10,000
No documents identified
1
or greater. Total expenditure incurred during the reporting period
Did not proceed
1
in relation to these consultants was $1,185,723 (GST exclusive).
Not completed at 30 June 2017
4
LEGISLATIVE COMPLIANCE
Total
30
Privacy and Data Protection Act 2014
Requests for access to Yarra Valley Water documents under
Yarra Valley Water complies with the Information Privacy
the Freedom of Information Act 1982 are to be made in writing
Principles set out in the Victorian Privacy and Data Protection
and addressed to:
Act 2014.
Lisa Anelli
As the holder of our customers’ confidential and personal
Acting Corporate Secretary
information, Yarra Valley Water is conscious of the need to
Yarra Valley Water
ensure that this information is protected and to prevent any
Private Bag 1
unauthorised access to, and improper use of that information.
Mitcham, Victoria, 3132
A Privacy Policy and Code of Practice is in place for our
Each application must be accompanied by a $28.40
employees, contractors and agency staff to ensure that
application fee and clearly identify the documents sought.
customer information is protected.
General enquiries relating to Freedom of Information can
be made by telephoning (03) 9872 1238 between 8.30 am
Protected Disclosure Act 2012
and 4.30 pm, Monday to Friday.
Yarra Valley Water has procedures in place to help employees
Building Act 1993
and contractors understand the requirements and obligations
under the Protected Disclosure Act 2012 and to facilitate the
Yarra Valley Water maintains its Head Office Complex
making and handling of disclosures and the notification of such
in accordance with the Building Act 1993.
disclosures to the Independent Broad-based Anti-Corruption
Victorian Industry Participation Policy Disclosures
Commission. These procedures are available to the public at
Yarra Valley Water implements the Victorian Industry
Yarra Valley Water’s Office.
Participation Policy (VIPP) in accordance with Section
9 of the Victorian Industry Participation Policy Act 2003.
32
YARRA VALLEY WATER ANNUAL REPORT 2016-17

 

RISK MANAGEMENT
ATTESTATION
During 2016-17, the corporation commenced six projects,
The Directors of the Corporation certify that Yarra Valley
five of which did not require a VIPP plan as the procurement
Water has risk management processes in place consistent
was local by nature.
with the National Risk Management Standard AS/NZS ISO
31000:2009 and an internal control system in place that
One project required a Local Industry Development Plan. In
enables our executive to understand, manage and satisfactorily
completing this project, 86% local content and 160 new and
control our risk exposures.
existing jobs were committed to being used.
The Directors of the Corporation certify that Yarra Valley
National Competition Policy
Water has complied with the Ministerial Standing Direction
Competitive neutrality seeks to enable fair competition
3.7.1- “Risk Management Framework and Processes”. Yarra
between government and private sector business. Any
Valley Water’s Risk Management and Audit Committee has
advantages or disadvantages that a government business may
verified this.
experience, simply as a result of government ownership should
This attestation has been made in accordance with the
be neutralised.
resolution of the Directors of the Corporation on the
Yarra Valley Water continues to comply with the requirements
25th day of August 2017.
of the National Competition Policy.
Other information
The following information is available from Yarra Valley Water
on request, subject to the Freedom of Information Act 1982:
a statement that declarations of pecuniary interests have
Sue T O’Connor
been duly completed by all relevant officers
Chair
details of shares held by any senior officer as nominee or held
beneficially in a statutory authority or authority
details of publications produced by the entity about itself,
and how these can be obtained
details of changes in prices, fees, charges, rates and levies
Patrick J McCafferty
charged by the entity
Managing Director
details of any major external reviews carried out on the entity
details of major research and development activities
undertaken by the entity
details of overseas visits undertaken including a summary
of the objectives and outcomes of each visit
details of major promotional, public relations and marketing
activities undertaken by the entity to develop community
awareness of the entity and its services
details of assessments and measures undertaken to improve
the occupational health and safety of employees
a general statement on industrial relations within the entity
and details of time lost through industrial accidents
and disputes
a list of the Corporation’s major committees, the purposes
of each committee and the extent to which the purposes have
been achieved
details of all consultancies and contractors including:
consultants/contractors engaged
services provided
expenditure committed to for each engagement.
YARRA VALLEY WATER ANNUAL REPORT 2016-17
33